Government & NGO
The right support, right when it’s needed
How we helped ung.no move faster and support smarter
In short
Challenge
Ung.no’s old platform lacked the flexibility to grow. It made it harder to connect with cross-sector services and slowed down the editorial team’s ability to manage content and respond to questions efficiently.
Solution
We rebuilt a modern, flexible platform and introduced smarter tools tailored to the team’s workflows. Machine learning now helps route questions to the right experts, and both structure and navigation were improved to make the site easier to manage and easier to use.
Impact
Average response time dropped from 3.5 days to 1.5. User journeys are smoother—across ung.no and external services—and the editorial team works faster, with fewer manual steps and more time to focus on what matters.
Tech
CMS
Sanity
Search
Elasticsearch
Cloud platform
Azure
Cloud Infrastructure Management
Terraform
DigiUng can point to concrete results with comprehensive services and greatly improved user experience. The initiative delivers easily accessible, quality-assured information and guidance and good services to its users.
— - Jury for the Bedre stat award 2023
Support that grows with the next generation
We helped ung.no deliver faster, smarter, and more connected support to young people across Norway.
Need a platform that keeps pace with real-life needs? We can build it, together.
- Rune Foyn
- Commercial Director Norway
- (+47)40854831|rune.foyn@noaignite.com