Information Technology
Scaling sales and service with clarity
How we helped Highsoft create a Salesforce foundation built for growth
In short
Challenge
Highsoft was seeking to reduce complexity with a scalable Salesforce foundation that could support global growth, improve pipeline visibility, and unify sales and service into one consistent setup.
Solution
We redesigned and standardized Highsoft’s Salesforce setup to foster a cohesive customer journey. From lead to customer to ongoing support. This holistic, connected platform was built for clarity and long-term growth, and incorporated Sales Cloud, Sales Engagement, Service Cloud, and Einstein AI elements.
Impact
Highsoft now works with clearer forecasting, reduced administration, and faster customer support, freeing teams to focus on growth and value creation.
Tech
Sales
Salesforce Sales Cloud
Customer Service
Salesforce Service Cloud
AI & Insights
Salesforce Einstein AI
Commerce platform
WooCommerce
The system helps drive us forward, allowing us to focus on sales and delivering value to our customers without spending time on unnecessary administration.
— Bengt W. A-Øhlen
Sales Coordinator Highsoft
Clarity that scales with you
When sales and service work as one, growth gets easier. We help you build Salesforce solutions that support your team. Ready to scale with clarity?
- Niklas Hartog
- Group Partner Director for Salesforce
- (+46)703923578|niklas.hartog@noaignite.com